CONTACT

Have a question, want to report an issue, give feedback, or get in touch about a partnership? Here is how to reach us.

EMAIL US

For general enquiries, press, partnerships, bug reports, or anything else — drop us an email. We read every message personally and aim to respond within 48 hours.

bonafideproadmin@gmail.com

IN-APP FEEDBACK

When you are logged in to BonaFide Pro, you will see a Feedback to BonaFide Pro button in the navigation bar. On desktop it appears in the left-hand navigation with a speech bubble icon. On mobile it is accessible via the hamburger menu.

Tap or click it to send us a message directly. Use it to report bugs, suggest improvements, ask questions, or provide any kind of feedback. It goes straight to the admin team and we read every submission personally.

RESPONSE TIMES

Project verificationsWithin 72 hours
General enquiries & emailWithin 48 hours
In-app feedbackWithin 48 hours
Bug reportsAcknowledged same day where possible